Terms and Conditions

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Embellishment Repairs

We do not anticipate any problems with your Dini’s but rest assured that if you have any repairs that need to be made to the Jewel, we will take care of it complimentary for the first twelve months of ownership. Please see the FAQ section for more details on processing repairs.

Sizes & Colors

he base flip flops are manufactured using the Brazilian sizing and we have have matched the US size to that.  Historically we have found that there can be slight variations in individual pairs and these size variations can also occur over time.  We have introduced our unique size guide to ensure as best as possible the perfect fit and to ensure these variation anomalies are addressed.  The colors represented on screen can be slightly different from the actual color but any variation should be minor.

Customer Service

We hope that our web site provides you with all the information necessary to fully understand our range, services and our order process.  However if there is any question or inquiry you have then don’t hesitate to contact us either by Email or Phone (detailed in the contact section) and our Customer Service Department will be happy to help.

Privacy Policy

We require only the personal information that is needed for safely processing your online order and for contacting you about your transaction. It is used exclusively for that. Your personal information will never be shared with any other party.

Cookies Policy

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Returns and Refunds

We are confident you will love your Dini’s…but should you need to return or exchange them, you will have 30 days from the day they arrive provided they are not worn, and are complete, undamaged, and in their original packaging. All exchanges and returns are fulfilled once we have received the returned goods and completed an inspection. As all Dini’s are made to order by hand we reserve the right to charge a 20% restocking fee + postage at our sole discretion. Please email sales@DinisLA.com to coordinate any return.

Delivery Information

All of Dini’s jewelled flip-flops are handmade to order with our in-house designed jewellery and embellishments or genuine Swarovski crystals and of course the finest Brazilian sandals.  We aim to ship your order within 7 business days. If there is any delay we will notify you via email. If we are out of stock of an item we will advise on the anticipated timing for delivery but will also propose alternates so that you can have your new Dini’s as soon as possible!

Shipping & Handling

All orders are shipped via a national postal service and take on average seven business days to arrive.  Our standard shipping rates are as follows:

  • Free for all orders over $90
  • $7.95 for orders up to $90
  • $21.95 for International orders

We are unable to offer expedited shipping but please contact us for any special arrangements or requests you may have – we are always happy to help.